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Managed Web Service Help & Support



You can find details of backups and snapshots in the server settings control panel under 'Backups'

mws cp backups 

Here you can create a backup/snapshot at any time you want, and you can review and retrieve existing nightly backup/snapshots (which can also be found at /snapshots in the file sysem)

  • Snapshots of the file system (and mysqldump of the database) are taken automatically every day. They are saved in the /snapshots folder, in subfolders named according to the date the snapshot was taken. You can access and recover previous versions of files from these subfolders. These automatic snapshots are deleted after 30 days.
  • You can also create two manual snapshots to save the state of the filesystem and database at a specific point in time. These snapshots won't be deleted unless you run out of space. The name you choose for the snapshot can only contain letters, numbers, underscores, and hyphens.
  • Any snapshot/backups (either automatic daily ones or manual ones) can be restored using the control web panel in the 'Backups' section. Doing so will return the entire server to the state it was in when the snapshot was taken.

Metrics/system analytics

You can access a collection of machine metrics (on CPU, memory, disk space, etc) via the main control panel > 'System analytics'.

mws system analytics